Imaging capture error

[jonnymac]

Hi,

 

When I click on capture I get the following error:

 

ERROR - ERROR EDS_ERR_INTERNAL_ERROR : EDSDK.EdsSendCommand(CameraRef, 2, 0) 

 

I am on the latest firmware for my 1000D and I am using a 15" usb cable.

 

I get the same error with BYEOS v3.0.3 and v3.1.0

 

I have attached the log file

 

Hoping you can resolve.

 

Regards

 

John

logfile-[20140724-12h00m20s941]-[19836]-2014-07-24.txt

[admin]

Hi,

 

When I click on capture I get the following error:

 

ERROR - ERROR EDS_ERR_INTERNAL_ERROR : EDSDK.EdsSendCommand(CameraRef, 2, 0) 

 

I am on the latest firmware for my 1000D and I am using a 15" usb cable.

 

I get the same error with BYEOS v3.0.3 and v3.1.0

 

I have attached the log file

 

Hoping you can resolve.

 

Regards

 

John

 

Hi John,

 

This is a camera issue IMO.  The camera is failing to start the BULB sequence. 

 

Are you the camera dial is set to M? 

 

Is your auto focus on... leading to the camera not being able to focus therefor not being able to start the BULB sequence? 

 

Can you take TV images?

 

 

[jonnymac]

Hi Guylain,

 

Thanks for the quick response, in answer to your questions:

 

The camera dial is set to M

 

I'm confused, when no lens is attached and the camera is used at prime focus how can autofocus be enabled ?, is this not detected when a lens is attached ?

However I have attached a lens and set it to MF on the lens, MF is displayed on the camera LCD however I get the same error.

 

Yes I can take Time Value images on the camera.

 

Oh dear, I hope you have something else for me to try :-)

 

Regards

 

John

[admin]

 

 

Hi Guylain,

Thanks for the quick response, in answer to your questions:

The camera dial is set to M

I'm confused, when no lens is attached and the camera is used at prime focus how can autofocus be enabled ?, is this not detected when a lens is attached ?
However I have attached a lens and set it to MF on the lens, MF is displayed on the camera LCD however I get the same error.

Yes I can take Time Value images on the camera.

Oh dear, I hope you have something else for me to try :-)

Regards

John

Don't be confused, I had no way of knowing you had no lens attached

Do you have in-camera mirror lock enabled?

Regards,

 

[jonnymac]

Unfortunately I don't have a serial cable to test this function

 

Regards

 

John

[admin]

Unfortunately I don't have a serial cable to test this function

 

Regards

 

John

 

You don't need a serial cable for the 1000D.

 

Please confirm that your in-camera mirror lock function is NOT enabled; that could be it.

 

Regards,

 

Guylain

[jonnymac]

Hi Guylain,

 

can you tell me how to check this please ?

 

Regards

 

John

 

[admin]

Hi Guylain, can you tell me how to check this please ? Regards John

 

Access you camera menu using the camera buttons.  Look for Custom Settings, somewhere in there you have an option for mirror lock, make it is disabled.

 

Regards,

 

 

[jonnymac]

I checked this but option is already disabled.

 

I can image up to 30 seconds but still getting the error with bulb.

[admin]

I checked this but option is already disabled. I can image up to 30 seconds but still getting the error with bulb.

 

Can you try with EOS Utility.  This will confirm if this is a BYE issue or camera issue.

 

Keep me posted,

 

 

[jonnymac]

Hi Guylain,

 

Bulb works ok with EOS Utility.

 

J

[admin]

Hi Guylain, Bulb works ok with EOS Utility. J

 

Ok, thanks.

 

 

[admin]

Where you ever able to make take BULB with BackyardEOS in the past or is this a recent issue?

 

Regards,

[jonnymac]

No never with either 3.1.0 or 3.0.3

 

J

[jonnymac]

However when I earlier tried eos utility I then tried byeos and I heard the mirror open momentarily but then it closed itself. The error then re occurred

[admin]

This is odd.  I use the exact same method as EOS Utility.  I don't understand why EOS Utility would work while BackyardEOS would not.  The same command is sent to the camera <_>

 

 

[jonnymac]

It is strange. Where do we go from here ?

 

J

[admin]

It is strange. Where do we go from here ? J

 

Try on another computer, I'm just curious.

 

 

[astroman133]

Guylain,

 

Would looking at his log files help?

 

 

[admin]

Guylain,

 

Would looking at his log files help?

 

 

Done that already, the BULB command keeps returning a camera busy error <_>

 

 

[jonnymac]

Well all working and I have no idea why, honest.

 

I installed byeos on another pc and it worked ok.

When I tried it on the original laptop it worked.

 

Sorry for wasting your time but thanks for all your help.

 

Regards

 

John

[admin]

Well all working and I have no idea why, honest. I installed byeos on another pc and it worked ok. When I tried it on the original laptop it worked. Sorry for wasting your time but thanks for all your help. Regards John

 

You did not waste my time, in fact this thread may help others in the future.

 

Glad you are up and running.

 

 

[gooselk]

Hi,

 

although this thread is already a year old, I experience the same problem with my 1000D and BYE3.1.4 trial.

I noticed however that setting the camera to bulb manually I was able to do bulb exposures without any problem. When I choose to do a TV exposure it will work but the camera fails to switch back to bulb once a time-value is selected by BYE. I had to switch the camera to bulb manually again and it resumed working as expected.

 

I hope this helps.

 

Greetings ... Lars