Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
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I have been using BYE for a long time, and I really like it. I am currently running BYE Classic Edition version 3.1.14. Recently I encountered an issue after buying a new piece of equipment. I hope someone has encountered this or a similar issue and found a solution, or that at least someone has ideas about what I might try.
Let me explain the issue:
I use BYE on a Windows 10 laptop PC, Windows is up to date.
I use a Canon T2i camera, with the driver from Microsoft, also up to date.
I use an Atlas EQ-G mount with EQMOD, and a wireless game controller to control the mount. Recently my game controller (an old Logitech Rumblepad) died, and I bought a Microsoft Xbox for Windows wireless controller to replace it. This is when the problem began.
The Xbox controller works great when it works at all. In normal operation, the controller goes to sleep after 15 minutes of inactivity to conserve batter power, and pushing the large illuminated button on top of the controller wakes it up. This works fine too - unless BYE is running and connected to the Canon T2i. If BYE is running and connected to the camera, the Xbox controller seems to wake up when I press the button, but it will no longer control the mount. I have tried pressing the "Initialise" button in EQMOD to re-initialize the Xbox controller, but it does not help. Here is what I have to do to recover use of the Xbox controller with minimal disruption of my imaging session:
1. Save alignment data to a file in EQMOD
2. Park the mount to the current position in EQMOD.
3. Disconnect the planetarium software (Cartes du Ciel), and PHD2 if it is running, from EQMOD so that the EQMOD interface closes.
4. Unplug the USB cable for the Xbox receiver.
5. Turn off the Xbox controller by removing the battery pack.
6. Re-connect the planetarium software (and PHD2 if I am using it) to EQMOD.
7. Re-connect the Xbox receiver's USB cable to the PC, replace the battery pack in the Xbox controller, and wake the controller up by pressing the large illuminated button.
7. Load the saved alignment data in EQMOD if necessary (normally EQMOD will restart with the previously loaded alignment data if parked to current position before being shut down).
8. Un-park the mount in EQMOD and slew to the object I am imaging.
After these steps, the Xbox controller is connected to EQMod again and controls the mount, until it goes to sleep again - then the steps have to be repeated to regain mount control.
I have determined that the Xbox controller only fails like this when BYE is running and connected to the camera, whether images are being acquired or not. If the camera is connected to the PC and turned on but BYE is not running, there is no problem. If BYE is running and the camera is connected to the PC and turn on but not connected to BYE, there is no problem. I have not seen this issue except when BYE is running and connected to the T2i, and in this situation, which is normally the case, the issue occurs every time the Xbox controller goes to sleep.
Can anyone help?
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DonR 9 posts
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Sep 16 2017
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Sep 17 2017
Thanks Guylain! Did I say how much I like this software? Don
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