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Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
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EOS Premium (discontinued) ????


triangulum
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Jim,

You may need to check more closely. Mine says "BackyardEOS 3.1.12 - Premium Edition (DISCONNECTED)". DISCONNECTED, not DISCONTINUED, is the status of the connection with the camera.

In the Store, beside the large button for the $50 Premium Edition is a button for the $35 Classic Edition. It is the same software but with fewer features activated. Below those 2 buttons is a Compare Editions table which shows which features are available with the Classic license as compared with the Trial and Premium licenses.

 

 

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As astroman said.... read closer!

Is says disconnected because your camera is disconnected (not connected to BYE).  Connect your camera and the word disconnected will be replaced be the camera model you have connected to BYE.

Regards,

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