Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
Really sorry I cannot figure this out for myself! Anyway I just downloaded the trial version of BEos. I have a Canon Eos 700D. When I press connect the camera does not connect. It is connected and turned on. However the cable I am using is NOT the one that came with the camera. Unfortunately I do not know where that is. I have tried 2 other standard USB cables and absolutely nothing happens when I insert the USB cable into the laptop which makes me think the cable is the issue. So I suppose my question is do I need the supplied Canon cable or should a standard one work fine?
Once again apologies for my noobness!
Thanks for any help.
(Also when I try to connect to EOS utilities the camera is not found)
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