Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
I purchased a serial cable from Hap Griffin's and I cannot get it to work in BackyardEOS 3.1.9.
I'm using a serial to USB adapter for the cable which is plugged into a USB 3.0 port.
Windows 10 (32-bit) device manager shows the USB adapter as COM3 (see attached image), but both "Serial COM3" and "Relay COM3" in BYE do not activate the shutter when running a cable test.
I was able to activate the shutter using "DSLR Shutter" from Stark Labs using either "COM3" or "COM3-IR", so I'm pretty sure the cable is fine.
Lastly, I'm not sure if the "Port Settings" (see attached image) need to be adjusted, as I couldn't find information about this in the manual.
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