Connecting BEOS to T6

[bsa7ranges]

Good evening,

 

I have installed BEOS 3.1.8 on my Windows 10 Pro laptop.

 

When I try to connect my Rebel T6 to the software, I get:

 

    CONNECTION PROBLEMS?

    1) Make sure EOS Utility is not running.

    2) Make sure the camera is turned on and the battery is fully charged.

    3) If you are trying to connect a DIGIC II camera model such as the 5D, 20D, 20Da, 30D, or 350D make sure your are running Windows 32 bits.  These models do not work on Windows 64 bits.

    4) If you are using a USB hub, remove it, connect the camera directly in a USB port on your computer and try again.

    If you are still having issues please visit our support forum at http://forum.otelescope.com and open a support ticket.

 

 

 

 

My understanding is that this might be fixed by using a pre-release of BEOS.  Is there one available that I can try?  I'm really hoping to image tonight, as we're expecting the first cloudless night since Thanksgiving (which is when I bought the camera and BEOS).

 

 

Thanks,

Damien

[admin]

Nope, 3.1.8 supports the T6 only if you use the Canon drivers, not Canon210 and not Canon 215.

 

It looks to me like Windows is not even seeing the camera from what you are describing.

[bsa7ranges]

Thanks for the quick reply, but I'm not sure what to make of it.  I don't really know what it means.  What do I need to do?  I've never used Backyard EOS before.

 

 

Thanks,

Damien

[admin]

It means your computer is not even seeing the camera.

 

Your camera came with a CD, right?  Install EOS Utility (that is Canon's software)  and see if your camera can connect using that.  If it does not the issue is between your camera and Windows, you need to resolve this first.

 

If your camera connects with EOS Utility, then it should with BackyardEOS.

 

Regards,

[astroman133]

How are you cabling the camera to the PC? Have you disabled WiFi communication in the camera?