Jump to content

Canada's top-tier Telescopes & Accessories
Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
  • 0

Connecting BEOS to T6


bsa7ranges

Question

Good evening,

 

I have installed BEOS 3.1.8 on my Windows 10 Pro laptop.

 

When I try to connect my Rebel T6 to the software, I get:

 

    CONNECTION PROBLEMS?
    1) Make sure EOS Utility is not running.
    2) Make sure the camera is turned on and the battery is fully charged.
    3) If you are trying to connect a DIGIC II camera model such as the 5D, 20D, 20Da, 30D, or 350D make sure your are running Windows 32 bits.  These models do not work on Windows 64 bits.
    4) If you are using a USB hub, remove it, connect the camera directly in a USB port on your computer and try again.
    If you are still having issues please visit our support forum at http://forum.otelescope.com and open a support ticket.
 
 
 
 
My understanding is that this might be fixed by using a pre-release of BEOS.  Is there one available that I can try?  I'm really hoping to image tonight, as we're expecting the first cloudless night since Thanksgiving (which is when I bought the camera and BEOS).
 
 
Thanks,
Damien
Link to comment
Share on other sites

  • Answers 4
  • Created
  • Last Reply

4 answers to this question

Recommended Posts

It means your computer is not even seeing the camera.

 

Your camera came with a CD, right?  Install EOS Utility (that is Canon's software)  and see if your camera can connect using that.  If it does not the issue is between your camera and Windows, you need to resolve this first.

 

If your camera connects with EOS Utility, then it should with BackyardEOS.

 

Regards,

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.


×
×
  • Create New...

Important Information

This site uses cookies to offer your a better browsing experience. You can adjust your cookie settings. By closing this banner, scrolling this page, clicking a link or continuing to browse otherwise, you agree to the use of cookies, our Privacy Policy, and our Terms of Use