Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
I think I messed up, not realizing that one can upgrade from Classic to Premium BYE without having to buy the Premium version outright, which I did. Then, to add to my confusion, I didn't enter the new validation code for my Premium purchase, using (I think) the original validation code for the Classic version, instead. Now I've paid $50 for a Premium version that I can't install, and each installation attempt just reinstalls the Classic version.
How do I get out of this pickle? I'd rather not pay full price for the Premium version when I can and should be able to pay for an upgrade and install that. At the moment it would seem that I'm out $85 for a program that originally cost me $35 (BYE Classic).
Can I receive a refund and start over, or is there another, easier solution?
Thanks for your help...
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