Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
I have a fairly new 810a and while I can connect to it via an 8 metre long USB (no hub) to a PC running the latest licence version, the trial version - 2.01 on my laptop running XP Pro or W10 using the same cable, the cam will not connect. Have tried several times - turn off/on cam plug-in unplug USB, you name it I've done it.
It shows when you try to connect, the D7000 is highlighted!!!!. I have d/loaded this 30 day trial program several times and each time, I get no connection to cam to laptop.
I just want to to set up the 810a on a new 11" RASA to get focus etc. WiFi on cam is off and the CF card is blank. What now?
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