Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
Hi there -
I'm a new user, just getting started with astro-imaging and BYE. I'm therefore pretty sure the problem below is user error, but can't seem to work out what that error is!
I finish an imaging run successfully (or at least that's what the log tells me) but no image files show up in the downloads folder nominated in Settings. Nor do they appear in the image pane in BYE itself, or as thumbnails in the bar below. They do appear in the BackyardTemp folder, as numbered .CR2 files (I'm using a Canon T5i). On the other hand, an image taken using Preview copies to the Downloads folder and appears the Image pane. I'm using the default destination for downloads (user/pictures/BackyardEOS). Running BYE version 3.1.6 in Windows 10, in a user profile with Administrator rights.
For what it's worth, BYE also crashes from time to time - delivering a Windows error message that "a problem caused BackyardEOS to stop working". Not clear what is causing that to happen.
Any ideas? Not sure where to go from here...
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