RequestID 748 licence key voucher for CDS Pro II

[jonathanshinn]

Hi Guy,

Afraid that I may be suffering from user error. I have downloaded a trial version of BYE to use for now, but have been unable to successfully see how to upgrade to a full version using the voucher key. I don't have a valid licence key that I can use when I go to edit licence. I am using username jonathanshinn and the licence key in my purchases comes back with expired. Would be great if you could help me fix this as I love BYE and using it on a second computer would be brilliant.

 

Thanks

 

Jonathan

[astroman133]

Jonathan,

 

You may want to correspond privately with Guylain about how to use the voucher key.

 

Second, you are free to use a valid licensed copy of BYE on a second computer, as long as you are only using 1 computer at a time.

 

He is returning from a star party and today is a travel day, so you may not hear from him until tomorrow

[admin]

Hi,

 

I'm not sure what you mean with request 748?

 

Please send me a direct email at support@otelescope.com with your voucher number and we'll take it from there.

 

Regards