Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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Question
Syzygy
Hi, I bought backyardEOS V2.0.9 on 17th January 2013. I spoke via email with a guy callen Guylain? I purchased the Classic edition. I have checked my emails but cannot find if I had registered with BackyardEOS? I have re-registered.
There appears to be nothing in my account Purchases.
I wish to upgrade to the latest version 3.1.6 but want to know if it is possible and to use the same key I was sent when I purchased in January 2013?
Will I need to buy again as the original version was a one off payment including upgrades?
Thanks.
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