Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
I have just installed BYE 3.1.6 Premium on my Windows 8.1 64 bit system. It will not connect to the camera. Installed the EOS Utility and it also fails to connect.
When we try to open the camera through the standard cable interface to download photos, it also fails with the error that there is no driver for the device. Went to the Canon web site and they have no driver available for the Windows 8.1 system. What next?
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