Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
Guy - My winter viewing in S. Europe was a wipe out. Not only did the weather not cooperate, but my laptop crashed and burned, taking my BYN Premium Edition with it. Is there a way I can download it again without charges?
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