Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
I am an older user of Backyard EOS. I purchased the program just after attending to your presentation in the NEAIC Conference in Suffern, New York, in April 2011. My version is the V2014-32104 and I still have my Keyword for this old version --file deleted--. I operated this version all these years since 2011 with my Lap Top which operates the Windows XP Operational System. But now I upgraded my platforms for visual astronomical observation and astrophotography and I purchased a pretty new Dell Notebook that runs on the Windows 10 Operational System.
I would like to know what I am supposed to do in order to upgrade my Backyard EOS. Probably I will have to purchase a new version but I want to know which version is this and how I must proceed in this task.
I used to subscribe to our group of discussion but some years latter I went out of the group because of the intense flow of emails. After updating my software I would gladly return to the group to keep up with the latest discussions.
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