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Having Trouble Downloading EOS Premium


jscarborough55

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What is going wrong with the download?

 

I just downloaded it, so the issue does not appear to be a server-side issue.  It may be possible that your anti-virus or firewall software is preventing the download.  You may want to try to temporarily suspend your anti-virus software to do the download.  It may also be possible to add otelescope.com to a white list of sites that are approved for downloading.

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If someone has issued downloading please send me an email to support@otelescope.com and I will send you a direct download link.

 

I have found that Chrome based browsers will sometime not download and the web site will throw an error, even after a clear cache.  But other browsers, on the same computer, will download just fine.  I do not know why :(

 

Regards,

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