Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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ElGato
I downloaded the free trial back in July but that laptop puffed up and died before I ever got the chance to use the program. Actually I don't think I even installed it. Anyway I was figuring I'd give the program a try since I never actually logged into BYEOS but I'm getting: License validation error! Key or Identifier error.
Assuming then its a timed thing from when you "purchase" the free trial? Any chance I could get a reset of even 24 hours? I'm fairly certain that everything will connect fine but wanted to at least double check before I drop $50 since there's no refunds.
Thanks
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