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Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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2nd trial request


willb

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The folks at O'Telescope have been generous with giving a second Trial license. However, they have given a third Trial only rarely. My suggestion is that once they have given you the ability to get a new Trial you should wait until the day that you are ready to actually use it before getting it from the O'Telescope store/ web site.

Also, you do not need to download the software again. Once you get a new license key you just need to open the copy of BYE that you have and paste in the new license key and enter your username 'willb', without the apostrophes, as your Identifier into the license validation dialog. That said, you might want to upgrade to the latest version which is either BYE 3.2.3 or BYE 3.5.0.RCx from the pre-release download area. If you plan to use ASCOM connectivity with BYE I also recommend the 32-bit version of BYE 3.5.0 (not the x64 version).

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