Finding license key

[orbmanBYEOS]

I have purchased a license for BYEOS and later upgraded it to Premium. I am trying to find the license key for my initial license purchase. When I go to the my purchases tab, it doesn't show any purchases even though I am logged in. All of my other account information is correct. How do I find the license key?

In a previous question response, I was told that I have two accounts. Not sure how to find the other account. How do I find that?

[admin]

There is only one reason for this. You have more than one account and you purchased with your other account, you need to log in with that other account and your key should be there.

[admin]

Each account have a unique email, use the forgot password with all emails you have and see if you can find it this way.

[astroman133]

As I said in another reply to you. If you upgrade from Classic to Premium and believe that existing functionality in BYE is now broken, you are mistaken. This means that there is no benefit to you "going back" to your Classic license key.

I believe that if you purchase a Premium license key as an upgrade to an existing Classing license key, that the Classic license key is made unusable since you no longer have a need for it.

[orbmanBYEOS]

"As I said in another reply to you. If you upgrade from Classic to Premium and believe that existing functionality in BYE is now broken, you are mistaken. This means that there is no benefit to you "going back" to your Classic license key.

I believe that if you purchase a Premium license key as an upgrade to an existing Classing license key, that the Classic license key is made unusable since you no longer have a need for it."

I tried to use the v. 3.5.0 x64 version upgrade and the license key for my premium license and/or my current account login name does not work with it. It seems to want the license key and/or my old account login name I got for the basic (Classic) version. The email address I was using when I first bought a license for the basic (Classic) version is no longer a valid email address. I do not think that my login name and password were different from what I am using now, but am not sure.

"License validation error! Key or Identifier error."

I posted this problem a few days ago, and was told (earlier in this thread):

"These is only one reason for this. You have more than one account and you purchased with your other account, you need to log in with that other account and your key should be there."

So how do I log into that account?

I just tried logging into v. 3.5.0 x64 with the new license key but with a different login name, and this time it worked. So problem appears to be solved.

Thank you.

 

[admin]

5 hours ago, orbmanBYEOS said:

So how do I log into that account?

I just tried logging into v. 3.5.0 x64 with the new license key but with a different login name, and this time it worked. So problem appears to be solved.

Thank you.

 

That different login name *is* your other account.