Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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orbmanBYEOS
I experienced weird thing capturing planetary videos with BYEOS (premium; v. 3.2.3) attached to my Canon 7DII DSLR. BYEOS was running on a Surface Pro 4 laptop computer.
For about a year before upgrading to the premium version, I had been capturing planetary videos in both JPG and AVI as recommended (manual or on-line tutorial?) so if the AVI failed the individual JPG frames were a backup. But I am using an old laptop with a 100GB hard drive and a 256GB mini-SD card. BYEOS was sending data to the hard drive at about 22 fps, but only at 10 fps to the mini-SD card, so using the mini-SD was not a good option. But then I was quickly running out of hard drive space and BYEOS would quit. Someone on the BYEOS support forum suggested that I only save the JPG frames, and I can load them into stacking software just as easily as the AVI files.
When collecting both AVI and JPG, say for 1200 frames, the progress wheel in the software program would start with 1 and end the capture at 1200. And then I could collect another loop. This time, when collecting only the JPG frames, the progress wheel would start and then quickly stop, and then the record button would light up again. My assumption was that something was not working, so I hit the record button again. Sometimes I needed to hit record a third time. The progress wheel was really weird. It would show all sorts of quickly changing numbers, such as 764 and then 525 and then 800 and then 600, etc. When I started processing the collected files, I found that BYEOS was collecting multiple videos at the same time, but each was different. For example, Jupiter was slowly drifting through the frame, and JPG 001 of one capture had Jupiter in a slightly different location than JPG 001 of the other video capture going on at the same time.
I did try an AVI & JPG capture once during this session, and this time the progress wheel showed the normal progress numbers for frame captures. I know that the premium version can simultaneously collect images from two different cameras at the same time. Is this what is happening? I thought that I needed to start two different BYEOS runs for two cameras? Or is something else going on?
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"To summarize, I was unable to duplicate your issue with my computer. This, and the fact that nobody else has reported the same issue, leads me to believe that there is some issue with your hardware o
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