Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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Astrobabb
Hello, I don't expect to get my modified old 5D MkII to work with Backyard EOS as it once did but you never know so I'll pose the issue here before I concede defeat.
Issue is the original Canon software disk that came with the 5D installed a utility which then allowed the camera to connect to a PC with a usb cable, then when I discovered Backyard EOS I was hooked for a good number of years. However when I bought an astro camera I let the 5D gather dust also for a good number of years. As well the laptop I used Backyard EOS on and the Canon EOS Solutions disk both were lost to time. Now with a new Comet in the sky I decided to resurrect the Canon 5D camera but I can't get the latest laptop to recognize the camera and as far as I have gotten it to think I need the original Canon EOS Utility software but it does not seem to be out there for me to download. I have tried to install the utility's Canon currently offer to upgrade the camera but it won't work since the camera is not recognized.
Therefore Backyard EOS can't be used to control the camera if the camera won't interface to my laptop, I think if I had the original Canon EOS file Utility that came with the camera installed on my laptop maybe that would provide the means to have my laptop recognize the 5D.
Just wondering if anyone here in this forum happens to have the CD that came with this camera and then I might find a way to get a copy?
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astroman133
It would be immensely useful to know which version of Windows you are using and which version of BYE you are trying to use. Windows 8, 10, and 11 should have the needed low level camera driver pr
Astrobabb
Hey, guess what, I had a bad cable, should have checked that first, thanks for your support for my issue. I now have BYE working.
admin
Thanks for letting us know
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