Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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andrew.oler@gmail.com
Hi,
I'm using the latest version of BackyardNIKON downloaded for Windows and I'm unable to connect my Nikon D5300. I first tried the Nikon2015, which failed but then once I realized the first option included older cameras with updated firmware I tried that option and it just hangs indefinitely saying "Attempting to Connect Camera" (>10 minutes).
For additional information, I have the camera connected to the laptop via USB and it is recognized in Device Manager as "Portable Devices" and I can see it is mounted in the File Manager window. The Nikon D5300 has the latest firmware (C 1.03 L 2.017).
Anything I can do to get this camera to connect?
Also, a minor question, is it possible to make it so the window is not always on top of all other windows?
Thanks,
Andrew
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