Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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johnhouldsworth@ymail.com
15:24:10 Licensed to johnhouldsworth@ymail.com
15:24:10 BackyardEOS 3.2.2 Trial Edition
15:24:17 Attempting to connect camera...
15:24:17 Canon drivers 'Canon\' initialized.
15:24:18 DEVICEINFO DESCRIPTION IS Canon EOS R7
15:24:18 DEVICEINFO NUMBER IS 3470492101.
15:24:18 YOUR *REAL* MODEL NUMBER IS 4294967294(FFFFFFFE)
15:24:18 YOUR camera is not currently supported by the Canon SDK available at the time of this software release.
15:24:18 Camera Not Found! Make sure it's connected to the PC and turned ON
15:24:20 Attempting to connect camera...
15:24:20 Canon drivers 'Canon\' initialized.
15:24:20 DEVICEINFO DESCRIPTION IS Canon EOS R7
15:24:20 DEVICEINFO NUMBER IS 3470492101.
15:24:20 YOUR *REAL* MODEL NUMBER IS 4294967294(FFFFFFFE)
15:24:20 YOUR camera is not currently supported by the Canon SDK available at the time of this software release.
15:24:20 Camera Not Found! Make sure it's connected to the PC and turned ON
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