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Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
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Unable to connect to my Canno R7 firmware 1.4


johnhouldsworth@ymail.com

Question

15:24:10  Licensed to johnhouldsworth@ymail.com
15:24:10  BackyardEOS 3.2.2 Trial Edition
15:24:17  Attempting to connect camera...
15:24:17  Canon drivers 'Canon\' initialized.
15:24:18  DEVICEINFO DESCRIPTION IS Canon EOS R7
15:24:18  DEVICEINFO NUMBER IS 3470492101.
15:24:18  YOUR *REAL* MODEL NUMBER IS 4294967294(FFFFFFFE)
15:24:18  YOUR camera is not currently supported by the Canon SDK available at the time of this software release.
15:24:18  Camera Not Found!  Make sure it's connected to the PC and turned ON :)
15:24:20  Attempting to connect camera...
15:24:20  Canon drivers 'Canon\' initialized.
15:24:20  DEVICEINFO DESCRIPTION IS Canon EOS R7
15:24:20  DEVICEINFO NUMBER IS 3470492101.
15:24:20  YOUR *REAL* MODEL NUMBER IS 4294967294(FFFFFFFE)
15:24:20  YOUR camera is not currently supported by the Canon SDK available at the time of this software release.
15:24:20  Camera Not Found!  Make sure it's connected to the PC and turned ON :)

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