Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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ashonle
Thank you so much. We were able to connect the camera with 3.5.
The files, as far as we can tell, aren't getting saved. The queue pops up very briefly and then disappears.
This was our log after a brief test. Any ideas?
20:21:43 Planetary imaging started.
20:21:49 Capturing 30.4 frames per second.
20:21:50 25 planetary frames captured.
20:21:51 Retrieving the COM class factory for component with CLSID {40D02BB3-80B5-4EAF-A264-61B9EF30BBE2} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).
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astroman133
From the GUID in the log fragment that you are reporting, it seems as though BytescoutImageToVideo.dll is not correctly registered. It is an in-process COM component and so with the 64-bit version of
admin
Try the 32 bits version. This issue you have is with the AVI encoder, and it looks like it may not work on your PC. Alternatively, save your planetary video in individual JPEG instead of AVI. The
admin
I thought I had added this in the installer post-install, I'll have to test it a bit more, perhaps I did not
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