Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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greglstraughn
moving issue from email to forum.
I've been unable to activate software due to license validation not completing during initial 30 day period. message below.
I was told to reinstall - which I did. and told to write back if that didn't work - which I did.
but no response - not sure what to try next
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admin
I just archived your trial key. Go ahead and add it again to your cart and proceed to checkout for a second 30-day trial.
greglstraughn
worked - thank you
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