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Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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maillault

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Scroll to the top of this web page and click on My Purchases in the blue menu bar. Then click on Orders to see your license keys.

Use Copy/Paste to transfer your license key from the browser into the BYE license validation dialog and enter your username as the Identifier.

The free Trial license requires an Internet connection every time you start BYE in order to verify that the Trial license is still valid. This makes it difficult to use at a dark sky site with no internet access. So before you take BYE out into the field you should verify that you are able to connect BYE to your camera and take pictures. Test its functionality at your home with your camera and laptop at the kitchen table. I would recommend that you not try to go out to the field until you have purchased a Classic or Premium license.

Finally...VERY IMPORTANT...never post a screenshot containing your license key on this forum or in any other public location.

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