Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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headdown
Hello from west end Ottawa,
I am a new user of BYEOS, and so far I am very impressed. I do have one problem though, but the good news is I think I also know the solution. I just need it implemented.
I have just gone through this same issue with Sequence Generator Pro, so I will link to that discussion rather than repeat it. The problem is the very same as it was with SGP. A black bar on the left and top of the images. They are not present when I use my Canon 60Da, but are there when I use the 6D. The problem at SGP turned out to be an outdated dcraw file. Once they updated that, the bars were gone. Could it be the same problem with BYEOS? Here is the link to the discussion and solution of the issue at SGP. Thanks for any help!
Dean
http://forum.mainsequencesoftware.com/t/weird-problem-with-new-canon-6d-and-sgp/1976/10
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