Unable to take Bias

[StarDale62]

I am new to this hobby, and bought BYE in February.  I am getting the hang of the basic functions, but I can not get the program to capture Bias or Dark Flats.  I am using a Canon T4i, and I can not get the software to allow me to set the shutter to anything other than Bulb, AV, AV Flat, Program and maybe 5 choices of shutter speeds. I can not find a way to select 1/4000 sec for a bias frame.  Also can not customize a shutter speed for Dark Flats. Any workarounds seem to end up putting the images on the chip in the camera and I do not have the great information in the file name that BYE provides.

[StarDale62]

Thank ou so much for your help.  Yes, after I re-booted, the 3.1.5 installed nicely.  Then I deleted the cache, shut down BYE and started it up again, now I have customizable shutter speeds, works great!! 

[admin]

Delete the cache.

 

Go to Settings -> Advance Settings, delete the cache, and restart BackyardEOS.  Make sure the camera dial is set to "M".

 

Regards,

[astroman133]

Dale,

 

You did not say what version of BYE you have.  In the latest version, 3.1.5 (a free upgrade), I would suggest that you start BYE, but don't connect. Go into Settings and then Advanced Settings.  On the lower right part of the window, click on Delete Cache Data.  Then Save the changes and connect to your camera.  Do you have all the values now?

 

Let us know.

[StarDale62]

I tried to download the update, my original software was 3.1.2, and tried to upgrade to 3.1.5.  Now I can not get the download to install, and I have lost my original version.  suggestions?

[admin]

You have not lost anything.  What do you mean it does not install?  

[admin]

Oh I think I know.... the background worker process is still running.

 

Either wait about 5 minutes after you close BackyardEOS to install... or reboot before installing... or go in task manager and kill the OTelescope.BackgroundWorker process.

 

Any of these 3 options should allow you to install 3.1.5.

 

Keep us posted.

[StarDale62]

I got the 3.1.5 to install.  COOL! Now I am working on the cache problem.