licence problem.

[spy139]

Hi

i paid for a full licence a few years ago.   i have now loaded the software onto my laptop and i dont seem to be able to use the licence i was 

provided with. i am using version ( BackyardEOS-v209-23794)

regards 

steve pybis

[admin]

I got your private message, please use the support forum for all support issues. This said, you already have the latest licence, no upgrade needed.

Your v3 key is here on the website under "My Purchases -> Orders". Download the latest release and use that key. 

[astroman133]

Follow the BYE license upgrade instructions, available via the footer at the bottom of this page, to trade your old license for a new, no cost v 3.1 license. The new license key will always be available on the O'Telescope servers, as long as you log on to the web site with the same account that you used when you got the license.

Also, you must never post your personal license key on this web site or any other site!

[admin]

Well, 2.0.9 was released in 2014, it's 9 years old!!!

You have a v3 license, download the latest from the download section and use your v3 key.

[spy139]

thanks for everyones support. all issues solved. 

[astroman133]

Thanks for letting us know.