Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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mcr
I have a Cannon M50, and the system does not recognize it. When I click connect, I hear a buzzing noise, and the notice pops up Connection Problem I have a Dell desktop LDB6600 with a i5-1230u 1.00GHz processor 16 GB ram the camera is plugged directly into one of two ports on the computer.
I am also having issues with icap immiging software. That system won't allow me to image with a neximage 10 camera whose message reads Recording could not be initialized. Probably the code you selected is not able to record. Please try another one. I tried many imaging configurations with the same message popping up. The message also reads Also make sure the file is not write protected. This system worked fine then for no reason stopped working. I was using windows 11 and after I read all the issues people were having with windows 11 I converted the computer to windows 10. The problem still persists.
Hopefully, you can advise me as to the issue that is causing my problems
Thanks
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mcr
The problem was a bad cable. Thanks for all your input
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