license has expired or is deactivated

[jsetaro]

I understand you had some computer issues last night, but I still get the 'license has expired or is deactivated' message. What can I do?

[admin]

Can you confirm it validated, server shows a successful validation about 9 minutes ago.

[astroman133]

What version of the software are you using and what type of license (Trial, Classic, Premium)?

[jsetaro]

EOS 3.2.2 Premium

It had been working since July 2021.

[astroman133]

What happens if you re-enter your key and identifier? Don't post your key or a screenshot with the key on this site or any other!!

[jsetaro]

When starting EOS I would get the box indicting the need to enter the key and identifier. After entering the info I would get the message 'license has expired or is deactivated'.

I tried this many times last night and again today with the same results, until just now. It worked! 

I don't know what changed but several tries, including a PC reset, and all is well. So, I guess there is nothing to do for now. 

Thanks.

[astroman133]

 

Thanks for letting us know.

[vasia8vasia]

Hello!

I have the same prroblem with my EOS 3.2.3 Premium

[astroman133]

Only the O'Telescope developers can answer your question.

You can help...Which version of Windows are you using? Version 3.2.3 is pretty new, but it works for me. Did an older version work? When did you upgrade?

 

[astroman133]

Also are you using a VPN? If so, did you try temporarily disabling it?

[admin]

it's been activated, try again.