Error activation trial license

[igora]

Trial license activation error. Tells me to check my internet connection and disable my antivirus. I enter the received trial key from my personal account. The Internet works, there are no blockages. I'm running Windows 7 Pro x64 SP1 with 2022 updates.

[admin]

Microsoft ended support for W7 3 years ago, in January 2020. I'm no longer able to support w7.

This said, I believe your issue is related to TLS 1.0/1.1 being deprecated back in 2021, which is required for BYE/BYN to reach the application server for license validation. This only applies to trial license, purchase license can validate locally without the internet.

[igora]

I checked in the Windows 7 registry, I have TLS 1.1 support enabled, but the check still fails

[admin]

Could also be related to your antivirus blocking the call to the server.

[igora]

There is no antivirus on this PC. I don't know how to connect to your server from PC on Windows 7, sorry

[astroman133]

You need TLS 1.2.

[igora]

I'll try to buy a premium version from you if I can pay

[astroman133]

You should get a determination from the developers that the paid license does not also require TLS 1.2. I would expect that it does because it still needs to validate the license against the O'Telescope servers at least one time.

You might take this as an opportunity to upgrade to Windows 10!

[admin]

A purchase licence will try to validate against the server, but unlike a trial key, a purchase key will fall back to validate locally if it can't reach the server. Internet access is not needed, not even for the first time.

 

[astroman133]

You also need to be sure that your camera is in the list of Canon EOS cameras that are supported by BYE.