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Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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Problems with key validation


janton56
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The error message says it all! It makes no sense that as a new user that you would want to use a version of the software that was released over 3 years ago.

Trial keys are designed by the authors to only work with the latest release.

The bottom line is that you MUST install version 3.2.2 of BYE or 2.1.2 of BYN to use a Trial license.

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I assume that you can get to public web sites with no problems.

Did you make sure that your firewall and antivirus software are not blocking access to the license validation servers?

You might also temporarily disable VPN, if you are using VPN.

What version of Windows are you using?

 

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Thank you both for the help

The connection to public web sites works correctly


I have tried with the following configuration
Windows 7 Home + SP1
firewall disabled
TLS 1.2 enabled
no anti virus


I have tried again with another laptop with Windows 7 ultimate + SP1 and with the same result.
I don't know what else to try

Thanks

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