Validation of Trial Key

[Georgelahham]

Hi

I am trying to install EOS on my laptop but it keeps referring me to internet connection although it is fine and it asks to make sure that no firewall or antivirus is blocking this connection . I had my trial going fine on my main PC Windows 10 but on the laptop it is Windows 7 . might this be the issue . i do understand that i cannot run simultaneously and i am not doing that 

I would appreciate your help as I need my laptop in the backyard and not the main PC

Have a great day

[admin]

The issue is local to your setup. W7 is quite old now, and it may not have the required security TLS 1.2. TLS 1.0 and 1.1 have been deprecated by MS a few years back and if your W7 does not have TLS 1.2 it will not be able to reach the validation server. Not saying this is the issue with very little to go on but it could be a contributing factor. Google "How do you enable TLS 1.2 on Windows 7" and see if you can enable it.

[astroman133]

Here is a link with instructions => https://help.runbox.com/enabling-tls-1-2-on-windows-7/

[Georgelahham]

thanks for the valuable info

8 hours ago, admin said:

The issue is local to your setup. W7 is quite old now, and it may not have the required security TLS 1.2. TLS 1.0 and 1.1 have been deprecated by MS a few years back and if your W7 does not have TLS 1.2 it will not be able to reach the validation server. Not saying this is the issue with very little to go on but it could be a contributing factor. Google "How do you enable TLS 1.2 on Windows 7" and see if you can enable it.

 

[Georgelahham]

8 hours ago, astroman133 said:

Here is a link with instructions => https://help.runbox.com/enabling-tls-1-2-on-windows-7/

Will check 

thank you very much

[tac12]

I'm also having the same issues,  I have implemented the changes to the registry to get TLS1.2 on Win7 but still  get the no internet error.  I'll keep digging....

[tac12]

Still no luck after following the steps recommended for enabling TLS 1.2  

See attached

[astroman133]

You might need to configure your web browser to use TLS 1.2 or 1.3.

[tac12]

9 minutes ago, astroman133 said:

You might need to configure your web browser to use TLS 1.2 or 1.3.

I believe it is.  

[admin]

As I said earlier, it could be a contributing factor, but it could also be something else.

I have just tried your key + tac12 identifier and it worked, so the issue is something at your end.

Have you disabled your anti-virus during validation? If not try it. 

[tac12]

Thanks for the reply. Defender and firewall off for activation.  

[admin]

2 hours ago, tac12 said:

Thanks for the reply. Defender and firewall off for activation.  

And did it work?

[tac12]

Alas no ….   

[astroman133]

Are you using a VPN? If so, you might try disabling it during the license validation process.

[tac12]

So having tried everything that has been suggested,  I did a clean install of Win10 on my Acer,  well that only took a week :-(,  and of course there are no graphics drivers for it.  Fortuneatly the RDP driver works OK,  and I get a nice display on my Mac at my desk.  Now to put it all together with my telescope!