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Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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Forgot O Telescope password


Gomeisa

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Hi astroman133, thank you for your reply.

I am permanently logged in with password saved, all I see in the password box is stars. To change my password, it wants me to put in my old password first or am I looking in the wrong place. My free trial period ran out, so I bought the classic version, but I can't activate it.

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For future reference, passwords on the O'Telescope website are encrypted, I can't see your human-readable password, only the encrypted one. This said, the only way to retrieve a password is to use the 'Forgot password' feature, and this will force you to change your password.

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