Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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moggi10
Hi, i have changed my camera to a Canon 7D Mk11. Backyard EOS has started crashing when using frame and focus module. The application will sometimes keep working when i switch to planetary module but it's a bit hit or miss.
I have attached the log files.
I am using the v3.2.2 Premium.
Kind regards, Kevin.
logfile-[20221118-19h40m10s508]-[9844]-2022-11-18.txt logfile-[20221118-19h53m56s997]-[7056]-2022-11-18.txt logfile-[20221118-20h46m12s894]-[7956]-2022-11-18.txt
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astroman133
It could be that the camera is unable to automatically focus for LiveView. Make sure that the LiveView Autofcus mode is not set to Face+Tracking. Select FlexZone - Single instead.
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