Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
I just installed the latest trial edition of Backyard EOS and cannot get it to connect to my 550D camera. I get the usual pop up list of things o check - none of which seem to apply. According to the Canon website no drivers are needed to connect the camera to my Windows XP 32bit computer. I never installed any Canon software either. Again according to the Canon site there is no EOS utility for WIndows XP so it cannot be running. I have turned the camera on, there is battery. I was able to capture video from this camera using EOS movie record on a Windows 7 64 bit machine. I've tried power cycling the camera and restarting the software but always get the same failure to connect.
Link to comment
Share on other sites
5 answers to this question
This topic is now archived and is closed to further replies.