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Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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Licence fault error.


BillTin

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I am getting a "licence fault error! (s:INACTIVE) - The key provided has expired, been deactivated, or has not been activated yet. Please contact us. When re-enter the key and identifier I get the same message, see pic. I disable my antivirus and firewall, no help. My key was activated last Thursday. Could you please help me out?

Thank you,

Bill

 

 

Key error mesage.JPG

 

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Hi Bill, that key has been activated 10 times in the last hour, the server automatically deactivated it.

Please go ahead and add a trial again in your cart and proceed to checkout for a 2nd 20-day trial key.

If your key fails to validate again, please let me know immediately. 

Regards,

 

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