Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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BillTin
I am getting a "licence fault error! (s:INACTIVE) - The key provided has expired, been deactivated, or has not been activated yet. Please contact us. When re-enter the key and identifier I get the same message, see pic. I disable my antivirus and firewall, no help. My key was activated last Thursday. Could you please help me out?
Thank you,
Bill
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