Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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Nelson
Hi I purchased the premium version back in 2015 and have been using it since then but I want to update it to the latest version, the version I have is 3.1.16, is there a newer version and can I update to it free? If so how, I opened Byeos and after clicking on the lock icon at the top right hand side of the page, I then got a screen asking for the licence key, which I input along with various user names but after hitting the validate key all I got was a message saying no symbols identified, what I need is an idiots guide to do this. Can you help please?
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