Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
Hello. I am having trouble with BYEOS and I haven't seen mention of it in the forums or in the PDF manual. When I hit start capture for my shooting plan, the shutter trips once, then stops. The dialog box says busy, the status wheel continues to turn. But nothing happens. All other functions seem to work. If I hit the import button the dialog box says "busy" and "aborting" But it never actually aborts. I've tried waiting for 10, 15 even 20 minutes and it never finishes. The only way to get out of it is to close the program and re-open.
I have tried several times with different camera bodies and different lenses and different USB cables. I've tried setting it to download to camera, PC, PC + camera. I have tried all different combinations of shutter speed, f-stop, ISO.
I'm using a Canon 80 D A Dell laptop with a 2.7 gig core i7 processor, 12 gig ram and 500 gig SSD. Backyard EOS version is 3.1.13.
Does anybody have any suggestions?
Here is a copy of the log
12:05:24 Licensed to sean910
12:18:48 Attempting to connect camera...
12:18:48 Canon drivers 'Canon\' initialized.
12:18:51 80D CONNECTED!
12:23:15 Imaging session started.
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