Lost Licence

[mrpskyimager@gmail.com]

Lost my licence key for BYN ( v2.1.3). I have the last two fields of key data, but not the first four.  I am installing on a new PC.  I currently have it installed on my laptop, which is where I retrieved the last two fields of alpha-numeric info. Any way to acquire the missing licence key information?

[astroman133]

If you log onto the O'Telescope web site with the same username as you used when you purchased your license key then the key is always available to you here. Scroll to the top of this page and select My Purchases | Orders from the blue menu bar.

If you do not see the license key then it is likely that you bought the license from a different account. The username is the important piece.

I see that you are using your email address as your username. This is unfortunate. Since your license key is linked to your username, if you change email addresses, on this web site you must continue to use your old email address to log onto the site.

I hope this helps.

 

[astroman133]

Any progress with getting BYN up and running on your new PC?

[admin]

I can confirm the OP does have a valid license in "My Purhcases -> My Orders". But it has not been validated recently, so I would say no.