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Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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how do I get my license key?


wpatze@comcast.net

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Log onto this web site with a valid account.

Go to the O'Telescope Store and purchase the license. A Trial license has no cost, but does require an internet connection every time you start BYE. BYE licenses are for BYE only and will not work with BYN, or vice versa.

Download and install the BYE software. I would recommend that you use BYE 3.5.0.RC9 from the Pre-release area. The 32-bit version, not the 64-bit version.

Log onto this web site with the same username that you used when you got the license. Navigate to My Purchases -> Orders via the blue menu bar at the top of the page. Find your license key and swipe across the entire key with the mouse cursor and use Ctrl-C to copy the key to the Windows Clipboard.

Launch BYE on the same PC and click on the padlock icon at the right hand end of the BYE title bar. Use Ctrl-V to paste the license key into the license key field on the validation dialog. Enter your account username in the Identifier field while making sure that it is cased to match your username and click on the Validate button to validate your key and identifier and close the validation dialog.

NOTE: When you created your O'Telescope account you chose to use your email address as your username. This is unfortunate. If at some point in the future you change your email address, you will have to remember to continue to use your old email address as your O'Telescope username because your license(s) are under that username.

Good Luck!

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