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Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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License deactivated


jdewit

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I will pin this thread for a week or 2. This way, anyone seeing this thread that has had their trial key deactivated due to the server outage of Feb 8th will know to post here, and I'll give them another 30-trial.

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29 minutes ago, admin said:

There was a major outage on the website and licensing server yesterday (February 8, 2023) that lasted about 8 hours.

This has been resolved.

 

 

I saw that yesterday but I am still getting an error message (the screenshot was just made).

Screenshot_2.png

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10 minutes ago, jdewit said:

I saw that yesterday but I am still getting an error message (the screenshot was just made).

Screenshot_2.png

 
I just archived your trial key.  Go ahead and add it again to your cart and proceed to checkout for a second 30-day trial.
 
Regards,
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2 hours ago, HansHubers said:

The same for me. I have a trial version since February 4, but the key has been deactivated.

Thank you.

 

I just archived your trial key.  Go ahead and add it again to your cart and proceed to checkout for a second 30-day trial.
 
Regards,
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