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Focus ok but image is white (blank, no image and all white)


PhilKib

Question

Hi

 

I've just upgraded to 3.0.3 and have an issue now. When I connect and then go to Frame and Focus everything looks fine, however when I then go to start the image session, the picture is taken, but the image that is downloaded is just a white box, with nothing in it. Also checked my download folder and that is the same, just a white image. Have I done something wrong? or not checked a tick box. All settings on camera EOS 1000d, are correct and would appear to be working ok. Can you help please?

 

Regards

 

Phil

 

 

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Phil,

 

First, did you mean that you upgraded to BYE 3.1.3?  If not, you should do that.

 

If the image is all white, then either your camera is malfunctioning, or you are overexposing the target.  This would happen if you took a shot during the day, but used longer duration, nighttime, settings.

 

It will help to understand what your target is, what your telescope (aperture and focal ratio) is, and what the shooting parameters (duration and ISO).you are using.

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