Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
I purchased BYE 6 months ago. MY computer HD no longer works. I have a license (a very long hex number) that I want to use. I am unable to download the software for that key. I got a trial, but the key is quite different from the one I have. What do I need to do?
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