Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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bcarlowise
Camera is connected to laptop, is turned on and running firmware version 1.1.0
Here is the log output:
19:07:00 Licensed to bcarlowise
19:07:00 BackyardEOS 3.2.2 Trial Edition
19:07:18 Attempting to connect camera...
19:07:18 Canon drivers 'Canon\' initialized.
19:07:19 Camera Not Found! Make sure it's connected to the PC and turned ON :)
19:07:39 Attempting to connect camera...
19:07:39 Canon drivers 'Canon\' initialized.
19:07:39 Camera Not Found! Make sure it's connected to the PC and turned ON :)
19:07:46 Attempting to connect camera...
19:07:46 Canon drivers 'Canon210\' initialized.
19:07:46 Camera Not Found! Make sure it's connected to the PC and turned ON :)
19:08:14 Attempting to connect camera...
19:08:14 Canon drivers 'Canon\' initialized.
19:08:14 Camera Not Found! Make sure it's connected to the PC and turned ON :)
19:08:48 Attempting to connect camera...
19:08:48 Canon drivers 'Canon\' initialized.
19:08:48 Camera Not Found! Make sure it's connected to the PC and turned ON :)
19:11:37 Attempting to connect camera...
19:11:37 Canon drivers 'Canon\' initialized.
19:11:37 Camera Not Found! Make sure it's connected to the PC and turned ON :)
19:23:23 Attempting to connect camera...
19:23:23 Canon drivers 'Canon\' initialized.
19:23:23 Camera Not Found! Make sure it's connected to the PC and turned ON :)
19:24:53 Attempting to connect camera...
19:24:53 Canon drivers 'Canon\' initialized.
19:24:53 Camera Not Found! Make sure it's connected to the PC and turned ON :)
09:45:24 Attempting to connect camera...
09:45:24 Canon drivers 'Canon\' initialized.
09:45:24 Camera Not Found! Make sure it's connected to the PC and turned ON :)
09:46:12 Copy to clipboard
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astroman133 2 posts
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astroman133
Make sure that no other apps are already connected to the camera (like the Canon EOS Utility). Disable WiFi in the camera and connect the camera to the PC with a known good USB cable.
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