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Upgrade to BackyardEOS Premium Request


kkara4
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Hi All, 

I have contacted support via the contact us form with relevant details about an old version of BackyardEOS premium that I would like to upgrade to the latest version.  However it has been over a week with no response and I am hoping my request somehow hasn't gone to the spam/junk folder!  I do know there is a very bad wildfire situation in Canada at the moment and I sincerely hope there is no further loss of property and everyone at O'telescope is safe and sound!

Just reaching out in the hopes that admin sees this!  I did follow all instructions to request an upgrade, but forgive me if I missed something!

Thanks!

Kind Regards,

Krishan Kara

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The support forum is the only medium for free BackyardEOS and BacyardNIKON support. 

Please follow the instruction carefully, you already have everything you need to upgrade.  As per instruction, the first 25 characters of your 5-line BYE v2 key *is* your free upgrade coupon, and I just verified it... it is valid :)

Regards,

 

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