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Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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frankwhite0536@yahoo.co.uk
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I will reply privately.  I don't I don't understand why you keep claiming you don't have your software.... because you do.  Please take the time to understand the where the missing pieces are.  You need a key and a download file, you have both here on the website 24/7.

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