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Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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License Validation error


blkbagger

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I found the upgrade process to get the new key for V3, that problem is solved, I have one other issue I'd like to get help with, I purchased a complete telescope rig with mount, scopes and Canon EOS DSLR, the person I bought it from provided me with this software and license, he no longer has any copies or even a camera to use it with, I would like to have the license transfered into my name if this is possible...

 

Any help with this matter would be sincerely appreciated...  Ken

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Ken,

 

A few things to check.

 

1) Are you sure your are using your purchase key and not an expired trial key?

2) Are you using your v2 key with BYE v3?  If yes you need to upgrade your key.

 

 

Steps to upgrade your key are here.

http://forum.otelescope.com/post/i-currently-have-backyardeos-v2-how-do-i-upgrade-to-v3-6796117?pid=1281995908

 

Guylain

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I found the upgrade process to get the new key for V3, that problem is solved, I have one other issue I'd like to get help with, I purchased a complete telescope rig with mount, scopes and Canon EOS DSLR, the person I bought it from provided me with this software and license, he no longer has any copies or even a camera to use it with, I would like to have the license transfered into my name if this is possible...

 

Any help with this matter would be sincerely appreciated...  Ken

 

LOL Ken, I guess our post crossed each other.

 

Glad you are up and running again.

 

Guylain

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