Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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john10101
Hi,
My D7500 used to connect to Backyard Nikon without any issues by using the 24" USB cable that came with the camera. I bought a longer 1.5 meter cable to make imaging easier through a telescope but the D7500 could not connect with the cable. I then reinstalled the shorter original cable that came with the camera but the camera no longer connects to Backyard Nikon even after I repeatedly turn off both the camera and Backyard Nikon then try to reconnect them.
I look forward to your suggestions.
John
Edited by john10101Problem reoslved!
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