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Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
PLEASE READ ==> If you get a StructureMap or EdsInitializeSDK() error please RE-INSTALL before posting in the forum <==
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bremm001

Activation Key

Question

My old activation Key does not work for the new 3.1.18 Premium Edition! I cannot unlock my updated BackyardEOS 3.1.18.  I had version 3.1.14 Premium since 2017 and it worked fine. What do you suggest?  Do I need a different activation key issued for this new version?  Do I need to buy the updated version?  Should I go back to the older 3.1.14 version?

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Sorry, this is not possible for keys purchased after 2015.  Your key from 2017 is valid and I just tried it to confirm.

You do not need to purchase again, your same key is valid for any of the 3.1.x releases, including 3.2.0 pre-release.

What is the exact error message you get?  This is most likely an issue with Windows permission on a folder or perhaps your anti-virus preventing access to the registry keys.

 

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